Shipping Rates & Policies

Shipping Methods

All items are shipped from our warehouse in China or United States or Canada.You can choose any of these warehouses as your ship from option if they're available in the product detail page,or edit at checkout page.Diffrent warehouse will affect the shipping methods and shipping rates.You'll be able to choose your preferred shipping method on the checkout page. Please note, the delivery time estimates do not begin until the day after your order ships from our warehouse.


China Warehouse:
 

Economy (Estimated 7-15 business days to United States/Canada/Ukraine/New Zealand/Russia/Norway/United Kingdom/Australia/France/Germany/Spain/Israel/Japan/Korea/Malaysia/Singapore.Estimated 20 business days to Mexico.Estimated 10-25 business days to other countries): Rates start at $2.09 or FREE for orders over $10 (total does not include tax).

EMS Expedited (Estimated 2-4 business days to Hong Kong/Japan/Korea/TaiWan/Singapore.Estimated 5-7 business days to United States/Canada/United Kingdom/Australia/France/Netherlands/Spain/Russia.Estimated 7-10 business days to Ukraine/Belarus/Brazil): Rates start at $2.43 or FREE for orders over $55 (total does not include tax).

DHL Express (Estimated 2-5 business days to almost all the countries): Cost is based on weight and location and is non-refundable. Rates start at $18.2. Express shipping is not always available to Alaska, Hawaii, or APO/FPO addresses. A signature is required upon delivery.

 

United States Warehouse:
 

Standard (Estimated 3-5 business days to United States): Cost is based on weight.Rates start at $5.9 or FREE for orders over $39 (total does not include tax).

Expedited (Estimated 2 days to United States): Cost is based on weight.Rates start at $8.3.

Priority (Next Day to United States): Cost is based on weight and is non-refundable. Rates start at $13.8. Not always available to Alaska, Hawaii, or APO/FPO addresses. A signature is required upon delivery.

 

Canada Warehouse:
 

Standard (Estimated 3-5 business days to Canada): Cost is based on weight.Rates start at $6.18 or FREE for orders over $55 (total does not include tax).

Expedited (Estimated 2 days to Canada): Cost is based on weight.Rates start at $7.9.

Priority (Next Day to Canada): Cost is based on weight and is non-refundable. Rates start at $13.6. Not available to military addresses. A signature is required upon delivery.



*Please note: We only guarantees delivery times for Priority Shipping.All delivery times are estimates and are not guaranteed by carrier nor by us. 

 

Free Shipping Qualifications

All orders over $10 ships from China receive free economy shipping and over $55 receive free Expedited shipping.All orders over $39 ships from United States or over $55 ships from Canada receive free standard shipping.Please note that total does not include tax. Other shipping methods will incur additional fees at checkout (see above for rates).

 

Handling time

All orders placed Monday-Friday will be shipped from our warehouse in 1-3 business days. If you order on Saturday, Sunday, or a holiday, your order will ship the following 1-3 business day. Please note that your delivery estimate does not begin until the day after your order ships from our warehouse.

 

Delivery time

Estimated delivery times and costs depend on shipping method selected. Please note that we only guarantees delivery times for Priority Shipping,all delivery times are estimates and are not guaranteed by carrier nor by us. 

While most packages are delivered within estimated time, in rare instances, delays of up to 3 weeks have been experienced. We are not responsible if your package is delayed during shipping or held up in customs. All customs fees and duties are the responsibility of the customer. You may be subject to import duties and taxes, which are levied once the package reaches your country. If you're curious about your country's customs policies, please contact your local customs office.

 

Military Addresses

We love sending sunglasses to military friends! Unfortunately, we cannot guarantee delivery time to military addresses. From there, the package is under the control of the military mail system. The actual transit time depends on where you are stationed.

Please Note: When sending to military addresses, please do not choose Priority or Express during checkout, as all orders must be shipped through the post office.
 

 

Order Tracking

Once orders shipped you'll receive an email with tracking numbers, so you can locate your package all the way from our door to yours.
You can also tracking your orders in you account.

 

Lost Shipments

All shipments will be considered lost if they have not arrived after 20 business days. Orders lost due to incomplete address information provided by the customer are the responsibility of the customer and are not eligible for a refund. Packages with a confirmed delivery by a delivery confirmation file are not eligible for a refund. Please make sure the shipping address you use for your order is to a safe and secure location as packages that are stolen after delivery are not eligible for a refund.

 

Incorrect Addresses

Packages returned to us because of an incorrect or incomplete address may be assessed a 20% surcharge.

 

Guaranteed Delivery

We are only able to consider offering replacements for orders that are lost in transit by the carrier.

If your package is lost, and the carrier cannot give us confirmation of delivery, we will work with you to send you a replacement at no additional cost. If the carrier has proof of delivery, you must file a claim directly with the carrier. Our guarantee does not cover replacement of items damaged by incorrect handling or carelessness. All replacement orders will be mailed via economy shipping.


Conditions:

  1. You must allow enough time for the carrier to deliver your package. 

  2. You must contact us if your package has not arrived or if you received damaged merchandise.

  3. Please don't file a false claim. If the carrier can provide confirmation that the package was delivered, we will not send a replacement.

 

Easy Returns & Exchanges

For complete information on our return and exchange policy, please click here.